New York prosecutors said Thursday they are opening an investigation into a wireless network outage earlier this month that left thousands of AT&T customers across the U.S. without cellphone service for roughly 12 hours.
The February 22 outage, which also affected some Consumer Cellular, T-Mobile, UScellular and Verizon subscribers, led to widespread frustration by phone users and briefly disrupted 911 service in some communities.
"Nationwide outages are not just an inconvenience, they can be dangerous, and it's critical that we protect consumers when an outage occurs," New York Attorney General Letitia James said in a statement announcing the probe and inviting consumers in the state whose phone service was interrupted to file a complaint.
AT&T apologized this week for the network disruption and offered a $5 credit to customers. The credit will automatically be applied to their accounts, but AT&T Business, AT&T Prepaid and Cricket customers are ineligible for reimbursement.
Alain Sherter covers business and economic affairs for CBSNews.com.
Twitter2025-05-05 06:31544 view
2025-05-05 06:12917 view
2025-05-05 05:46249 view
2025-05-05 05:212160 view
2025-05-05 04:59764 view
2025-05-05 04:241036 view
Add solar superflares to the list of natural disasters of concern.Superflares are extremely strong s
NEW YORK (AP) — Embattled New York Community Bancorp announced a lifeline of more than $1 billion fr
Rob Halford moved to the U.S. more than three decades ago, but he’s still praising the country as “a
